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DATA PROTECTION

DATA PROTECTION

Privacy at a Glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. Detailed information on data protection can be found in our data protection declaration listed under this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find  contact details in the "Notice on the responsible body" section in this data protection declaration.

How do we collect your data?

On the one hand, your data are collected when you communicate it to us. This can be, e.g., data that you enter in a contact form.

Other data are collected automatically or with your consent by our IT systems when you visit the website. This is primarily technical data (e.g., internet browser, operating system or time of page view). These data are collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data are collected to ensure that the website is provided without error. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of these data. If you have given your consent to data processing, you can revoke this consent at any time in the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. You also have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have any further questions about data protection.

Analysis tools and third-party tools

When you visit this website, your surfing behaviour can be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following data protection declaration.

  1. Hosting and Content Delivery Networks (CDN)

 

Shopify

We host our website at Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter “Shopify”).

Shopify is a tool for creating and hosting websites. When you visit our website, Shopify collects your IP address and information about the device and browser you are using. Shopify also analyses visitor numbers, visitor sources and customer behaviour and creates user statistics. When you make a purchase on our website, Shopify also collects your name, e-mail address, shipping and billing addresses, payment information and other information related to the purchase (e.g., phone number, number of sales made, etc.). Shopify stores cookies in your browser for this analysis.

Details can be found in Shopify's data protection declaration: https://www.shopify.de/legal/datenschutz.

Shopify is used on the basis of Article 6 (1)(f) of the GDPR. We have a legitimate interest in our website being displayed as reliably as possible. If corresponding consent was requested, the processing takes place exclusively on the basis of Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.

Amazon CloudFront CDN

We use the content delivery network Amazon CloudFront CDN. The provider is Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855, Luxembourg (hereinafter “Amazon”).

Amazon CloudFront CDN is a globally distributed content delivery network. Technically, the information transfer between your browser and our website is routed via the content delivery network. This enables us to increase the global accessibility and performance of our website.

The use of Amazon CloudFront CDN is based on our legitimate interest in providing our website as error-free and secure as possible (Article 6 (1)(f) of the GDPR).

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://aws.amazon.com/de/blogs/security/aws-gdpr-data-processing-addendum/.

For more information about Amazon CloudFront CDN, see: https://d1.awsstatic.com/legal/privacypolicy/AWS_Privacy_Notice__German_Translation.pdf.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.


3. General information and mandatory information

Privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

If you use this website, various personal data will be collected. Personal data are data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the Internet (e.g., when communicating by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

Precovery Global Group GmbH

Christophstraße 15-17

Christophstraße 15-17

Telephone: +49 176 55685016

E-mail: info@tonin.de

 

The responsible body is the natural or legal entity who, alone or together with others, decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a specific storage period has been specified in this data protection declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once these reasons have ceased to exist.

General information on the legal basis for data processing on this website

If you have consented to data processing, we will process your personal data on the basis of Article 6 (1)(a) of the GDPR or Article 9 (2)(a) of the GDPR, if special data categories according to Article 9 (1) of the GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing is also based on Article 49 (1)(a) of the GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing is also based on Section 25 (1) of the TTDSG. The consent can be revoked at any time. If your data are required to fulfil the contract or to carry out pre-contractual measures, we process your data on the basis of Article 6 (1)(b) of the GDPR. Furthermore, we process your data if it is required to fulfil a legal obligation on the basis of Article 6 (1)(c) of the GDPR. Data processing can also take place on the basis of our legitimate interest in accordance with Article 6 (1)(f) of the GDPR. The following paragraphs of this data protection declaration provide information on the relevant legal bases in each individual case.

Note on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure under data protection law. If these tools are active, your personal data can be transferred to these third countries and processed there. We would like to point out that in these countries no level of data protection comparable to that of the EU can be guaranteed. For example, US companies are obliged to release personal data to security authorities without you as the person concerned being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g., secret services) will process, evaluate and permanently store your data on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke all already expressed consent at any time. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.


If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.


Encrypted payment transactions on this website

If, after the conclusion of a fee-based contract, there is an obligation to send us your payment data (e.g., account number for direct debit authorisation), these data are required for payment processing.

Payment transactions using the usual means of payment (Visa, MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, any payment data that you transmit to us cannot be read by third parties.

  1. Data collection on this website

 

Cookies

Our website uses so-called "cookies". Cookies are small text files and do not cause any damage to your end device. They are stored on your end device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies can also be stored on your end device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have different functions. Numerous cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or to display advertising.

Cookies that are required (necessary cookies) to carry out the electronic communication process, to provide certain functions you want (e.g., for the shopping cart function) or to optimise the website (e.g., cookies for measuring web audience) are stored on the basis of Article 6 (1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimised provision of its services. If consent to the storage of cookies and comparable recognition technologies was requested, processing takes place exclusively on the basis of this consent (Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you of this separately in this data protection declaration and, if necessary, ask for your consent.


GDPR Legal Cookie by Shopify

Our website uses the GDPR Legal Cookie by Shopify to obtain your consent to the storage of certain cookies on your end device or to the use of certain technologies and to document this in compliance with data protection regulations. The provider of this technology is Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter "Shopify").

When you enter our website, a connection to Shopify's servers is established in order to obtain your consent and other explanations for the use of cookies. Shopify then stores a cookie in your browser to be able to assign the consent you have given or revoke it. Data collected in this way are stored until you ask us to delete it, delete the Shopify cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention requirements remain unaffected. For details, see: https://apps.shopify.com/gdpr-legal-cookie.

The GDPR Legal Cookie by Shopify is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6 (1)(c) of the GDPR.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.

Server log files

Processed personal data

 

When using the website for informational purposes, we collect, store, and process the following categories of personal data:

 

Log data: When you visit our website, a so-called log data record (so-called server log files) is stored temporarily and anonymously on our web server.

 

This consists of:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address


These data are not merged with other data sources.

These data are collected on the basis of Article 6 (1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of hits website – the server log files must be recorded for this purpose.

 


Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on these data without your consent.

 

These data are processed on the basis of Article 6 (1)(b) of the GDPR if your request is related to the fulfilment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Article 6 (1)(f) of the GDPR) or on your consent (Article 6 (1)(a) of the GDPR) if this was queried; the consent can be revoked at any time.

Data sent to us via contact request will remain with us until you request its deletion, revoke your consent to its storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions, in particular statutory retention periods, remain unaffected.


Use of chatbots

We use chatbots to communicate with you. Chatbots are able to respond to your questions and other inputs without human help. To do this, the chatbots analyse other data in addition to your entries in order to provide suitable answers (e.g., names, e-mail addresses and other contact details, customer numbers and other identifiers, orders and chat histories). Furthermore, your IP address, log files, location information and other metadata can be recorded via the chatbot. These data are stored on the servers of the chatbot provider.

 

User profiles can be created on the basis of the data collected. In addition, the data can be used to display interest-based advertising, provided that the other legal requirements (in particular, consent) for this are met. For this purpose, chatbots can be linked to analysis and advertising tools. Collected data can also be used to improve our chatbots and their response behaviour (machine learning).

 

Data entered as part of communication will remain with us or the chatbot operator until you ask us to delete it, revoke your consent to its storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions, in particular, retention periods, remain unaffected.

 

The legal basis for the use of chatbots is Article 6 (1)(b) of the GDPR if the chatbot is used to initiate or fulfil a contract. If corresponding consent was requested, the processing takes place exclusively on the basis of Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time. In all other cases, the use is based on our legitimate interest in the most effective possible customer communication (Article 6 (1)(f) of the GDPR).


Hubspot CRM

We use Hubspot CRM on this website. The provider is Hubspot Inc. 25 Street, Cambridge, MA 02141 USA (hereinafter Hubspot CRM).

 

Hubspot CRM enables us, among other things, to manage existing and potential customers as well as customer contacts. With the help of Hubspot CRM, we are able to collect, sort and analyse customer interactions via e-mail, social media or telephone across different channels. Personal data recorded in this way can be evaluated and used for communication with potential customers or for marketing measures (e.g., newsletter mailings). With Hubspot CRM we are also able to record and analyse the user behaviour of our contacts on our website.

 

Hubspot CRM is used on the basis of Article 6 (1)(f) of the GDPR. The website operator has a legitimate interest in customer management and customer communication that is as efficient as possible. If corresponding consent was requested, the processing takes place exclusively on the basis of Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

Details can be found in Hubspot's data protection declaration: https://legal.hubspot.com/de/privacy-policy.

 

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.hubspot.de/data-privacy/privacy-shield.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.


Registration on this site

You can register on this website to use additional functions on the site. We only use data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will refuse the registration.

 

For important changes, such as the scope of the offer or technically necessary changes, we use the e-mail address provided during registration to inform you in this way.

 

The data entered during registration is processed for the purpose of implementing the user relationship established by registration and, if necessary, for initiating further contracts (Article 6 (1)(b) of the GDPR).

Data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

 

  1. Analysis Tools and Advertising

 

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

 

Google Tag Manager is a tool that we can use to integrate tracking or statistical tools and other technologies on our website. Google Tag Manager itself does not create any user profiles, does not save any cookies, and does not carry out any independent analyses. It is only used for the administration and display of the tools integrated via it. However, Google Tag Manager records your IP address, which can also be transmitted to Google's parent company in the United States.

 

Google Tag Manager is used on the basis of Article 6 (1)(f) of the GDPR. The website operator has a legitimate interest in the quick and easy integration and management of various tools on its website. If corresponding consent was requested, the processing takes place exclusively on the basis of Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.



Google Analytics

This website uses the functions of the Google Analytics web analysis service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. These data are summarised in a user ID and assigned to the respective end device of the website visitor.

 

Furthermore, we can use Google Analytics to record your mouse and scrolling movements and clicks, among other things. Google Analytics additionally uses various modelling approaches to supplement the recorded data sets and uses machine learning technologies for data analysis.

 

Google Analytics uses technologies that enable the user to be recognised for the purpose of analysing user behaviour (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.

The use of this service is based on your consent in accordance with Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.


Browser plug-in

You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de.


Google signals

We use Google signals. When you visit our website, Google Analytics records, among other things, your location, search history and YouTube history as well as demographic data (visitor data). These data can be used for personalised advertising with the help of Google signals. If you have a Google account, the Google signals visitor data will be linked to your Google account and used for personalised advertising messages. The data are also used to create anonymous statistics on the website behaviour of our users.

 

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.



Google Analytics Ecommerce Tracking

This website uses the "Ecommerce Tracking" function of Google Analytics. With the help of Ecommerce Tracking, the website operator can analyse the purchasing behaviour of website visitors to improve their online marketing campaigns. Information such as orders placed, average order values, shipping costs and time from viewing a product to purchasing it are recorded. These data can be summarised by Google under a transaction ID that is assigned to the respective user or their device.

 

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data (e.g., location data and interests) available from Google (target group targeting). As the website operator, we can evaluate these data quantitatively, for example, by analysing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

 

The use of this service is based on your consent in accordance with Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.



Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to then show them interest-based advertising in the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google's cross-device functions. In this way, interest-related, personalised advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one end device (e.g., mobile phone) can also be displayed on another of your end devices (e.g., tablet or PC).

If you have a Google account, you can object to personalised advertising using the following link: https://www.google.com/settings/ads/onweb/.

 

The use of this service is based on your consent in accordance with Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG. The consent can be revoked at any time.

 

Further information and the data protection regulations can be found in Google's data protection declaration at: https://policies.google.com/technologies/ads?hl=de.



Target group formation with customer comparison

Among other things, we use the customer comparison from Google Ads Remarketing to form target groups. In doing so, we transfer certain customer data (e.g., e-mail addresses) from our customer lists to Google. If the concerned customers are Google users and are logged into their Google account, they will be shown suitable advertising messages within the Google network (e.g., on YouTube, Gmail or in the search engine).

 

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

 

With the help of Google Conversion Tracking, we and Google can recognise whether the user has carried out certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to generate conversion statistics. We learn the total number of users who have clicked on our ads and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.

 

The use of this service is based on your consent in accordance with Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG. The consent can be revoked at any time.

You can find more information on Google Conversion Tracking in Google's data protection regulations: https://policies.google.com/privacy?hl=de.



Facebook Pixel

This website uses the visitor action pixel from Facebook to measure conversion. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, collected data are also transferred to the USA and other third countries.

 

In this way, the behaviour of site visitors can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This allows the effectiveness of the Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimised.

 

Collected data are anonymous to us as the operator of this website, we cannot draw any conclusions about the identity of the user. However, the data are stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook data usage guidelines. This enables Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.

The use of this service is based on your consent in accordance with Article 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG. The consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

 

Insofar as personal data are collected on our website and forwarded to Facebook using the tool described here, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for these data processing (Article 26 of the GDPR). Joint responsibility is limited to collecting the data and passing it on to Facebook. The processing by Facebook after the forwarding is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The wording of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for issuing data protection information when using the Facebook tool and for implementing the tool on our website in a secure manner in accordance with data protection law. Facebook is responsible for the data security of Facebook products. You can assert your rights (e.g., requests for information) regarding data processed by Facebook directly on Facebook. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.

 

You will find further information on protecting your privacy in Facebook's data protection information: https://de-de.facebook.com/about/privacy/.

You can also disable the "Custom Audiences" remarketing feature in the Ads Settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

 

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.


Facebook Custom Audiences

We use Facebook Custom Audiences. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. As a result, users of the website can be shown interest-based advertisements (“Facebook ads”) when visiting the social network Facebook or other websites that also use the process. In doing so, we are interested in showing you advertising that is of interest to you to make our website more interesting for you.

 

Due to the marketing tools used, your browser automatically establishes a direct connection to the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and are therefore informing you according to our state of knowledge: by integrating Facebook Custom Audiences, Facebook receives the information that you have visited our corresponding websites, accessed our website or clicked on one of our advertisements. If you are registered with a Facebook service, Facebook can assign the visit to your account. Even if you are not registered with Facebook or have not logged in, there is a possibility that the provider will find out and store your IP address and other identifiers.

 

The “Facebook Custom Audiences” function can be deactivated (here) and for logged-in users at https://www.facebook.com/settings/?tab=ads#:_.

 

The legal basis for the processing of your data is Article 6 (1)(f) of the GDPR. Further information on data processing by Facebook can be found at https://www.facebook.com/about/privacy.

 

With your consent, you can subscribe to our newsletter, with which we will inform you about our current interesting developments/offers. When registering for our newsletter, you consent to the processing of your personal data (legal basis is Article 6 (1)(a) of the GDPR). We use the so-called double opt-in procedure to register for our newsletter. This means that after you have registered, we will send you an e-mail to the e-mail address you provided, in which we ask you to confirm that you wish to receive the newsletter. The purpose of this procedure is to be able to prove your registration and, if necessary, to be able to clarify any possible misuse of your personal data. You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in each newsletter e-mail, by e-mail to (your e-mail address) or by sending a message to the contact details given in the imprint. If the processing of the data requires the storage of information in your terminal device or access to information that is already stored in the terminal device, Section 25 (1, 2) of the TTDSG is the legal basis for this. We use newsletter service providers, which are described below, to process the newsletter.

  1. Newsletter and Postal Promotions

 

Sendinblue

This website uses Sendinblue to send newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

 

Sendinblue is a service that can be used, among other things, to organise and analyse the sending of newsletters. Data entered for the purpose of subscribing to the newsletter will be stored on the Sendinblue servers in Germany.

 

Data analysis by Sendinblue

With the help of Sendinblue it is possible for us to analyse our newsletter campaigns. So, we can, e.g., see whether a newsletter message has been opened and which links, if any, have been clicked. In this way, we can determine, among other things, which links were clicked particularly often.

 

We can also see whether certain previously defined actions were carried out after opening/clicking (conversion rate). We can, e.g., recognise whether you have made a purchase after clicking on the newsletter.

 

Sendinblue also allows us to subdivide ("cluster") newsletter recipients into different categories. The newsletter recipients can be categorised by, e.g., age, gender, or place of residence. In this way, the newsletters can be better adapted to the respective target groups.

If you do not wish to be analysed by Sendinblue, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message.

For detailed information on Sendinblue's features, please visit the following link: https://de.sendinblue.com/newsletter-software/.


Legal basis

Data processing takes place on the basis of your consent (Artivle 6 (1)(a) of the GDPR). You can revoke this consent at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.



Storage duration

Data stored with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and are deleted from the newsletter distribution list after you have cancelled the newsletter. Data stored by us for other purposes remains unaffected.

 

After you have been removed from the newsletter distribution list, your e-mail address may be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data from the blacklist is only used for this purpose and is not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Article 6 (1)(f) of the GDPR). Storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interests.

For more information, see Sendinblue's privacy policy at: https://de.sendinblue.com/datenschutz-uebersicht/.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the personal data of our website visitors is only processed according to our instructions and in compliance with the GDPR.



Postal advertising

We use your address in compliance with all legal provisions for sending postal advertising (postal advertising).

 

The legal basis for this is our legitimate interest in direct advertising in accordance with Article 6 (1)(f) in conjunction with Recital 47 of the GDPR. If a corresponding consent has been requested, the processing takes place exclusively on the basis of Article 6 (1)(a) of the GDPR. The consent can be revoked at any time. More specific regulations may be communicated to you as part of the data collection and take precedence over the present regulation.

 

Your address will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to postal advertising, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion takes place after cessation of these reasons.

 

We use the following service providers to send our mailings:

Precovery Global Group GmbH

Christophstraße 15-17

DE-50670 Köln

 

  1. Plugins and Tools

 

Google Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. The Google Fonts are installed locally. There is no connection to Google servers.

 

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection declaration: https://policies.google.com/privacy?hl=de.

 

  1. Online Marketing and Affiliate Programmes

 

Affiliate programmes on this website

We participate in affiliate partner programs. With affiliate partner programmes, advertisements from one company (advertiser) are placed on the websites of other companies in the affiliate partner network (publisher). If you click on one of these affiliate ads, you will be taken to the advertised offer. If you then carry out a specific transaction (conversion), the publisher will receive a fee for this. In order to calculate this remuneration, it is necessary for the affiliate network operator to be able to understand which advertisement brought you to the respective offer and carried out the predefined transaction. Cookies or comparable recognition technologies (e.g., device fingerprinting) are used for this purpose.

 

The storage and analysis of the data takes place on the basis of Art. 6 (1)(f) of the GDPR. The website operator has a legitimate interest in the correct calculation of its affiliate remuneration. If corresponding consent was requested, the processing takes place exclusively on the basis of Art. 6 (1)(a) of the GDPR and Section 25 (1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's end device (e.g., device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.

 

We participate in the following affiliate programmes:

 

Reference, Inc.

242 West 38th St 10th floor

New York City NY 10018

United States

+1 866-733-3774

helpme@refersion.com

  1. Ecommerce and Payment Providers

 

Processing of customer and contract data

 

We collect, process and use personal customer and contract data to establish, structure and change our contractual relationships. We only collect, process and use personal data about the use of this website (usage data) to the extent necessary to enable the user to use the service or to bill the user. The legal basis for this is Article 6 (1)(b) of the GDPR.

 

Collected customer data will be deleted after completion of the order or termination of the business relationship and expiry of any existing statutory retention periods. Statutory retention periods remain unaffected.

 

Data transmission upon conclusion of contract for online shops, dealers and goods dispatch

If you order goods from us, we pass on your personal data to the transport company responsible for the delivery and to the payment service provider responsible for processing the payment. Only data that the respective service provider needs to fulfil its task will be released. The legal basis for this is Article 6 (1)(b) of the GDPR, which permits the processing of data to fulfil a contract or to take steps prior to entering into a contract. If you have given your consent in accordance with Article 6 (1)(a) of the GDPR, we will pass on your e-mail address to the transport company responsible for the delivery so that they can inform you by e-mail about the shipping status of your order. You can revoke your consent at any time.

 

Data transmission upon contract conclusion for services and digital content

We only transmit personal data to third parties if this is necessary within the framework of contract processing, for example, to the bank responsible for processing payments.

 

Any further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example, for advertising purposes.

The basis for data processing is Article 6 (1)(b) of the GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.

 

Payment services

We integrate payment services from third party companies on our website. If you make a purchase from us, your payment details (e.g., name, payment amount, account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The respective contract and data protection provisions of the respective provider apply to these transactions. Payment service providers are used on the basis of Article 6 (1)(b) of the GDPR (contract processing) and in the interest of a payment process that is as smooth, convenient and secure as possible (Article 6 (1)(f) of the GDPR). Insofar as your consent is requested for certain actions, Article 6 (1)(a) of the GDPR is the legal basis for data processing. Consent can be revoked at any time in the future.

 

We use the following payment services / payment service providers on this website:

 

PayPal

The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in the PayPal data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

 

Apple Pay

The payment service provider is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. You can find the Apple privacy policy at: https://www.apple.com/legal/privacy/de-ww/.

 

Google Pay

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. You can find Google's privacy policy here: https://policies.google.com/privacy.

 

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe").

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

You can read details about this in the Stripe data protection declaration under the following link: https://stripe.com/de/privacy.

 

Klarna

The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). Klarna offers various payment options (e.g., instalment purchase). If you decide to pay with Klarna (Klarna checkout solution), Klarna will collect various personal data from you. Klarna uses cookies to optimise the use of the Klarna checkout solution. Details on the use of Klarna cookies can be found at the following link: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

You can read details about this in Klarna's data protection declaration under the following link: https://www.klarna.com/de/datenschutz/.

 

Instant bank transfer

The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter “Sofort GmbH”). With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately start fulfilling our obligations. If you have decided to use the "Sofortüberweisung" payment method, send the PIN and a valid TAN to Sofort GmbH, which they can use to log into your online banking account. Sofort GmbH automatically checks your account balance after logging in and carries out the transfer to us using the TAN you sent. It then immediately sends us a transaction confirmation. After logging in, your sales, the credit limit of the overdraft facility and the existence of other accounts and their balances are automatically checked. In addition to the PIN and TAN, the payment data you enter as well as personal data are transmitted to Sofort GmbH. Your personal data includes first and last name, address, telephone number(s), e-mail address, IP address and any other data required for payment processing. The transmission of these data is necessary to establish your identity beyond doubt and to prevent attempts at fraud. Details on payment with immediate transfer can be found in the following links: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

 

Amazon Pay

The provider of this payment service is Amazon Payments Europe SCA, 38 avenue JF Kennedy, L-1855 Luxembourg.

You can read details about how your data are handled in the Amazon Pay data protection declaration under the following link: https://pay.amazon.de/help/201212490?ld=APDELPADirect.

 

Shopify Payment

The provider of this payment service in the EU is Shopify International Limited, 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland (hereinafter "Shopify Payment").

Details can be found in the Shopify Payment privacy policy: https://www.shopify.de/legal/datenschutz.

 

American Express

The provider of this payment service is American Express Europe SA, Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter “American Express”).

American Express may transfer data to its parent company in the United States. Data transmission to the USA is based on the Binding Corporate Rules. Details can be found here: https://www.americanexpress.com/en-pl/company/legal/privacy-centre/european-implementing-principles/.

For more information, see the American Express' privacy policy: https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.

 

Mastercard

The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter "Mastercard").

Mastercard may transfer data to its parent company in the United States. Data transmission to the USA is based on the Mastercard Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

 

VISA

The provider of this payment service is Visa Europe Services Inc., London Branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter "VISA").

Great Britain is regarded as a safe third country under data protection law. This means that Great Britain has a data protection level that corresponds to the data protection level in the European Union.

VISA may transfer data to its parent company in the United States. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.visa.de/bedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-status-questions-fur-den-ewr.html.

For more information, see the VISA privacy policy: https://www.visa.de/bedingungen/visa-privacy-center.html.

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